> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leadscoutapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Lead statuses: customize prospect status labels

> Create color-coded lead statuses that match your sales process—like Not Home, Interested, or Sold—and see them as colored pins on your map.

Lead statuses are the labels your team uses to track where each prospect stands in your sales process. Every time a rep knocks a door, they mark the outcome — **Not Home**, **Interested**, **Sold**, or whatever labels make sense for your workflow. Each status gets its own color, and those colors appear as pin markers on your map, so you can scan an entire territory at a glance and see exactly where the opportunities are. You manage your statuses from **Settings → Lead Statuses**.

<Note>
  LeadScout includes a set of default statuses to get you started. You can edit these to match your terminology or add new ones alongside them.
</Note>

## Create a lead status

Only admins and owners can create, edit, and delete lead statuses.

<Steps>
  <Step title="Open Lead Statuses settings">
    Go to **Settings → Lead Statuses**.
  </Step>

  <Step title="Click Add status">
    Click **Add status**.
  </Step>

  <Step title="Enter a name">
    Type a label for the status. Keep it short — your reps will see it in a dropdown on the prospect screen. Examples: `Not Home`, `Callback`, `Not Interested`, `Sold`.
  </Step>

  <Step title="Choose a color">
    Pick a color for this status. The color you choose becomes the pin color on the map for any prospect marked with this status. Using distinct colors for your key outcomes (like green for Sold, red for Not Interested) makes filtering your map much faster.
  </Step>

  <Step title="Save">
    Click **Save**. The new status appears immediately in the list and becomes available to reps in the app.
  </Step>
</Steps>

## Edit a status

<Steps>
  <Step title="Find the status">
    Go to **Settings → Lead Statuses** and locate the status you want to update.
  </Step>

  <Step title="Open it">
    Click the edit icon next to the status name.
  </Step>

  <Step title="Update the name or color">
    Change the label, the color, or both. Existing prospects that already use this status will automatically reflect the updated label and color.
  </Step>

  <Step title="Save">
    Click **Save** to apply the changes.
  </Step>
</Steps>

## Delete a status

<Steps>
  <Step title="Find the status">
    Go to **Settings → Lead Statuses** and locate the status you want to remove.
  </Step>

  <Step title="Delete it">
    Click the edit icon, then select **Delete**. Confirm when prompted.
  </Step>
</Steps>

<Warning>
  Deleting a status removes it from the dropdown your reps see. Prospects that were already assigned that status will retain their existing status label until you manually update them.
</Warning>

## How statuses appear on the map

Each lead status has a color that appears as the pin color for any prospect carrying that status. When you open the map, you can filter by status to show only the pins that match — useful for focusing a route on callbacks, or reviewing where your closes are clustering in a territory.

<Tip>
  Plan your color choices before you start canvassing a territory. A consistent color scheme across your team (for example, always using green for **Sold** and yellow for **Callback**) makes your map much easier to read at a glance.
</Tip>