> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leadscoutapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointments: scheduling follow-ups with prospects

> Learn how to create and manage appointments in LeadScout, view them in the calendar, and sync them to Google Calendar for your field sales follow-ups.

Appointments in LeadScout let you schedule a specific follow-up time with a prospect — a return visit, a quote presentation, or a closing call. Every appointment is tied to a prospect record, so the full context of your pipeline is always one tap away when you show up at the door. Appointments appear in your LeadScout calendar view and can sync to Google Calendar so your schedule stays in one place.

## What an appointment contains

Each appointment stores the following information:

<CardGroup cols={2}>
  <Card title="Appointment time" icon="clock">
    The date and time of the scheduled follow-up. Appointments are ordered chronologically in the calendar view.
  </Card>

  <Card title="Duration" icon="timer">
    How long the appointment is expected to last, in minutes.
  </Card>

  <Card title="Prospect" icon="user">
    The prospect the appointment is for. Includes the prospect's name and address for quick reference.
  </Card>

  <Card title="Created by" icon="user-check">
    The team member who scheduled the appointment, recorded automatically.
  </Card>
</CardGroup>

## Scheduling an appointment

You create appointments from within a prospect's detail panel.

<Steps>
  <Step title="Open the prospect">
    Find the prospect in the **Prospects** list or tap their pin on the **Map**. Click the row or pin to open the detail panel.
  </Step>

  <Step title="Click Schedule Appointment">
    Scroll to the **Appointments** section in the detail panel and click **Schedule Appointment** (or **+ Appointment**).
  </Step>

  <Step title="Set the date and time">
    Pick the appointment date and time from the date-time picker. This becomes the scheduled follow-up time visible in the calendar.
  </Step>

  <Step title="Set the duration">
    Enter the expected duration in minutes. This is optional but useful if you are syncing to Google Calendar.
  </Step>

  <Step title="Save">
    Click **Save**. The appointment is attached to the prospect and appears in the calendar view.
  </Step>
</Steps>

<Tip>
  After you schedule an appointment, consider updating the prospect's lead status to "Appointment Scheduled" so it shows up correctly in analytics and the map.
</Tip>

## Viewing appointments in the calendar

All your upcoming appointments are listed in chronological order in the calendar view. Each entry shows the appointment time, the prospect's name, and their address. Click any appointment to navigate directly to that prospect's detail panel.

You can filter appointments by date range — pass `dateFrom` and `dateTo` query parameters to scope the view to a specific window.

## Google Calendar sync

You can connect your LeadScout account to Google Calendar so that every appointment you schedule in LeadScout automatically appears on your Google Calendar.

<Card title="Set up Google Calendar integration" icon="calendar" href="/integrations/google-calendar">
  Learn how to connect your Google account and configure two-way calendar sync.
</Card>

<Note>
  Google Calendar sync is configured at the account level. Each team member needs to connect their own Google account to sync their own appointments.
</Note>

## Managing existing appointments

To view all appointments for a specific prospect, open the prospect's detail panel and scroll to the **Appointments** section. Appointments are listed in ascending chronological order, with the next upcoming appointment shown first.

To delete an appointment, open it from the prospect's detail panel and click **Delete**. Deleted appointments are removed from the calendar view and will not sync to Google Calendar.

<Warning>
  Deleting an appointment in LeadScout does not automatically remove it from Google Calendar if it was already synced. Remove it from Google Calendar separately if needed.
</Warning>